IFWLA

International Federation of Warehouse & Logistics Associations

In a rapidly changing world, training and education is a top priority for successful businesses to maintain competitive edge, while technology has enabled organisations across the globe to share expertise and best practice via Distance Learning. The International Federation of Warehouse and Logistics Associations (IFWLA) is pleased to offer the following Distance Learning opportunities to its members.

These programmes were originally developed by the UK Warehouse Association (UKWA) in conjunction with LLA.  Together we have developed and launched a Warehouse Manager Certificate of Professional Competence (CPC) training course.  These courses have been purpose designed, based on direct feedback from logistics businesses, to meet the needs of the sector and are relevant to the industry in all IFWLA member countries. In the UK, the Warehouse Manager CPC qualification is rapidly becoming established as the industry standard of achievement for Warehouse Managers. Benefits of training and education at the work-place include:

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Improved productivity and adherence to quality standards

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Added flexibility and efficiency

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Increased job satisfaction, morale and motivation and reduced employee turnover

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Enhanced company image

In a rapidly changing world, training and education is a top priority for successful businesses to maintain competitive edge, while technology has enabled organisations across the globe to share expertise and best practice via Distance Learning. IFWLA is pleased to offer the following Distance Learning opportunities to its members. In particular, UKWA has developed and launched a Warehouse Manager Certificate of Professional Competence (CPC) training course, in partnership with LLA This course has been purpose designed, based on direct feedback from logistics businesses, to meet the needs of the sector and is relevant to the industry in all member countries. In the UK, the Warehouse Manager CPC qualification is rapidly becoming established as the industry standard of achievement for Warehouse Managers.

IFWLA Qualifications

One of the key issues faced in any supply chain, is the productivity of the logistics components. Research by UKWA of their membership identified that, in order to boost productivity, there was a need for greater emphasis on Management and Leadership development focussed in the warehouse managers and supervisor roles. Working in collaboration with the UK Warehouse Association (UKWA) as part of the International Federation of Warehouse and Logistics Associations, (IFWLA), LLA has developed two new Warehouse qualifications – the IFWLA Warehouse Manager Certificate of Professional Competence (CPC) and the IFWLA Warehouse Supervisor CPC. These courses are designed to be studied online through distance learning. Being based on a model of competence, these programmes are designed for experienced Managers and Supervisor’s or those aspiring to these roles. They allow the candidate to demonstrate their existing experience, while confirming their ability to apply that knowledge in the practical reality of warehouse operations. In response to our customers’ requirements, the IFWLA Warehouse Manager and Warehouse Supervisor CPCs can also be studied on a modular basis.

IFWLA Qualifications

One of the key issues faced in any supply chain, is the productivity of the logistics components. Research by UKWA of their membership identified that, in order to boost productivity, there was a need for greater emphasis on Management and Leadership development focussed in the warehouse managers and supervisor roles. Working in collaboration with the UK Warehouse Association (UKWA) as part of the International Federation of Warehouse and Logistics Associations, (IFWLA), LLA has developed two new Warehouse qualifications – the IFWLA Warehouse Manager Certificate of Professional Competence (CPC) and the IFWLA Warehouse Supervisor CPC. These courses are designed to be studied online through distance learning. Being based on a model of competence, these programmes are designed for experienced Managers and Supervisor’s or those aspiring to these roles. They allow the candidate to demonstrate their existing experience, while confirming their ability to apply that knowledge in the practical reality of warehouse operations. In response to our customers’ requirements, the IFWLA Warehouse Manager and Warehouse Supervisor CPCs can also be studied on a modular basis.

Programmes

IFWLA Warehouse Manager CPC

Aimed at middle and senior management levels. Read More

IFWLA Warehouse Supervisor CPC

For those aspiring to become a Supervisor or Team Leader. Read More

IFWLA Warehouse Manager CPC

The IFWLA Warehouse Manager CPC is ideal for employees at middle management level. This course is equivalent to Level 4/5 of the Qualifications and Credit Framework (QCF). Aimed at middle and senior management levels. The Warehouse Manager CPC has two units – Warehouse Management and Management & Leadership. Each module should take approximately 80 Guided Learning Hours (GLH) to complete, which is a total of 160 GLH for the full qualification.
Unit 1: Warehouse Management
In this unit, you will cover: The role of the warehouse within the supply chain An analysis of the stock requirement How to calculate the space requirements How to select the working methods and equipment Handling and storage equipment, including specialised storage amenities How to determine the resource requirements An understanding of business finances and how to budget warehouse operations How to control warehouse operations through relevant Key Performance Indicators (KPI) Legislation that impacts on warehouse operations including health and safety
Unit 2: Management & Leadership
This Unit covers the following areas: The principles of people management and “achieving results” through people Leadership skills – how this differs from Management The skills required for effective communication The importance of customer service to the organisation The requirements of continuous improvement Planning work, including the basics of Project Management Organising work, including time management Understanding objectives, teams and individuals Verbal and non-verbal communications

IFWLA Warehouse Supervisor CPC

This programme is for Supervisors and Team Leaders in the Warehouse sector, and for those aspiring to become a Supervisor or Team Leader. This course covers the key skills the Supervisor will need to build on their technical competence in warehouse operations, leadership and management. The objective of the programme is to increase the level of expertise for Warehouse Shift Supervisors and Team Leaders through developing their knowledge, awareness and competence. Total Guided Learning Hours of 140 hours.
Warehouse Operations, Management and Customer Service
Draw up a plan for the daily receipt and storage of in-bound goods Allocate labour and other resources on a daily basis in relation to this plan Understand the principles of leadership and management Describe the attributes and skills required by an effective leader Describe how you could improve your team, individual and task performance Understand how to manage people in the work place Understand the customer service cycle and your role within it Describe the different stages of the customer service cycle and your role within it Understand how to create a lasting impression and enhance the customer service experience

Course Fee & Registration

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Testimonial

”From multiple positive reviews, I learnt out about Logistics Learning Alliance and CILT and took the plunge. Immediately, I realized this was nothing like i thought it would be. A case study was sent to me based on a fictitious company which was as close to reality as possible. The environment was like working in a real company, together with real life scenarios, meetings with different members of the staff, analysing data, identifying problems and finding solutions. I am learning new things all the time, things I never gave a second thought to in my line of work. It enables me to see things differently in the post I hold. I never imagined studying can be so enjoyable. It wasn’t all easy… some tasks can be quite daunting at first, but my tutor at LLA has always been by my side and supported me. I’m sure he goes out of his way to answer any questions or difficulties I might have at any time of the day. I work normal office hours and the only time I have to study is in the evenings and sometimes during the weekends. From the very first time we spoke, my Coach had told me to contact him if I needed to ask any questions (everybody says that). I never realized how true to his word he was. Whatever the day, time or situation, he always finds the time to answer any queries I have. It makes you want to give your very best so his support and efforts at making me a better student will not go to waste. It’s a very enjoyable experience overall with exceptional customer service” Roderick Spiteri CILT Level 5 Professional Diploma Student

Testimonial

”The environment was like working in a real company, together with real life scenarios, meetings with different members of the staff, analysing data, identifying problems and finding solutions. I am learning new things all the time, things I never gave a second thought to in my line of work. It enables me to see things differently in the post I hold. I never imagined studying can be so enjoyable.” Roderick Spiteri CILT Level 5 Professional Diploma Student